




Different perspectives.
Better conversations.
Making change happen.
Trying to make change happen, but finding the same conversations lead to the same sticking points?When services work separately and people see different parts of the picture, it’s hard to find a way forward. Whose Shoes?® helps organisations bring staff, communities and people with lived experience together to explore what’s getting in the way - and discover what they can do differently.Our creative workshops and resources make space for honest conversations, fresh perspectives and practical action across health, education and social care.Let’s talk

Serious issues. Creative conversations.
Real-life scenarios, poems and a colourful board game help people explore situations from different perspectives. Patients, families, staff and leaders share experiences, make connections and discover things they might never learn from a report.Together, we ask: what could we do differently - and what will we do next?#NoHierarchyJustPeople



Whose shoes could you step into?
From maternity care to children and young people’s lives, from learning across professions to working alongside communities, Whose Shoes? helps people see the bigger picture.The most successful application of Whose Shoes? so far has been around improving maternity services, particularly through the #MatExp campaign. The approach has been used in over 100 NHS Trusts and overseas. Find out more.Our latest collection, #CYPWhoseShoes, explores the interconnected experiences of children, young people and families. It brings together themes including mental health, SEND and neurodiversity, care experience and young carers — and the challenge of joining things up around real lives.Explore our work
Hear the voices behind the change
The Wild Card – Whose Shoes? podcast brings you conversations with people who care deeply about making a difference, and are finding their own ways to do it.Expect personal stories, fresh perspectives and unexpected connections, with plenty of warmth and a willingness to question how things are done.

Meet Gill

I’m Gill Phillips, creator of Whose Shoes? and someone who loves connecting people and ideas.Drawing on decades of experience in social care and working alongside people across health and public services, I’ve seen what becomes possible when people feel comfortable enough to share what really matters.Whose Shoes? is built on curiosity, empathy and the belief that everyone has something valuable to contribute. There’s usually plenty of colour, laughter and frequent lemon lightbulb moments along the way. 🍋💡🍋
Let’s start a conversation
Have a challenge you’d like to explore, an idea for working together, or a question about Whose Shoes?Get in touch — you don’t need to have it all worked out.Follow our latest conversations: LinkedIn · YouTube ·
Spotify (or your favourite podcast channel) · Instagram · XWhose Shoes?® | Nutshell Communications Ltd
Contact us
