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This is an excellent way of exploring the range of views held in relation to personalisation."

Ali Gardner
Senior Lecturer, Department of Social Work, Manchester Metropolitan University

It is fun, non-threatening but very challenging. It’s a great teaching tool."

Ali Gardner
Senior Lecturer, Department of Social Work, Manchester Metropolitan University

In Nottinghamshire, the Self Directed Support Team love the game and are becoming sufficiently confident to champion it wider across the adult care workforce now."

Veronica Bell
Team Leader (Training) Self Directed Support, Nottinghamshire County Council

It is so exciting that we have good robust collaborations with service users and carers and are working hard now to develop collaborative learning with health colleagues …I feel the game can support us here. "

Veronica Bell
Team Leader (Training) Self Directed Support, Nottinghamshire County Council

Thank you for giving this learning opportunity. As a student and almost a newly qualifying social worker, the game developed my understanding of the personalisation agenda and how it’s implemented in practice."

Angela Yeboah
Final Year Social Work Student, Manchester Metropolitan University

The discussions when playing the game outlined some dilemmas and challenges within practice. I now feel equipped, taking on what I learnt within my future practice and remain committed to the values of the personalisation agenda."

Angela Yeboah
Final Year Social Work Student, Manchester Metropolitan University

Whose Shoes? was an excellent tool to use as part of our Inter-Professional Learning Workshops with nursing and social work students. It really helped the students to explore each other’s roles and it helped to create really useful discussions regarding partnership working"

Sarah Booth
Practice Education Facilitator, Community Health Stockport

It gave me more of an understanding of nurses' roles; I enjoyed the game, it created good discussions"

Social Work Student comment via Sarah Booth
Practice Education Facilitator, Community Health Stockport.

The impact Whose Shoes? can have re developing User and Carer knowledge and understanding about the Personalisation Agenda is fantastic - and with the additional social outcomes it has for partnership and peer learning - its phenomenal. People absorb more when they are having a good time!!!"

Barbara Dalby
Carer, Hull

We have really loved this session. It's a far more creative approach to learning than anything we normally do. We will ask our lecturers to purchase it!"

Social work students on placement with a housing provider who attended a Whose Shoes? workshop (... and did indeed persuade their lecturers to become customers!)

I was blown away with how much any one person coming from whatever perspective can gain in knowledge by playing a game in the right context (training days/ presentations & interactive workshops etc)"

Sharon Terry
Expert by Experience, East Riding

As both a freelance and an employed development worker, I have been pleased to introduce Whose Shoes? to citizen groups keen to make their own experiences available to policy makers and professionals as part of working towards more personalised responses to individual support needs."

Jeff Wheelwright
Independent Social Care Consultant

Gill gave us an inspirational session and responded positively to the differing views of our participants - who were from a wide variety of care sectors."

Ray Massey
Training Coordinator, London Borough of Redbridge

The feedback we received for this training event was overwhelmingly positive - even from those individuals who were not initially certain about the concept and the material."

Ray Massey
Training Coordinator, London Borough of Redbridge

I can whole heartedly recommend Gill and her company Nutshell Communications as a Value for Money champion around Personalisation, Service User involvement and positive ways forward for everyone involved in care provision."

Ray Massey
Training Coordinator, London Borough of Redbridge

Gill has produced a thought-provoking resource. By bringing people with different viewpoints together, you have an automatic exchange of perspectives and powerful exchange of ideas"

Gerry Nosowska
Research and Development Officer, (RIPFA) research in practice for adults

Gill is a very creative, person-centred worker whose board game Whose Shoes is an excellent tool to stimulate discussion, and sometimes argument, in addition to enjoyable learning around all the key issues and themes of personalisation. Her creative scene setting is worth participating in if you get the chance"

Ken Stapleton
Social Work Advisor, Oldham Metropolitan Borough Council

Carrie created a wonderful graphic record of the session which has just now gone up on our wall for all staff to see."

Allison Rosenthal
Training and Communication Officer, London Borough of Barnet

The session included Carers, Experts by Experience, Social Workers who all looked at personalisation issues from different perspectives. It was a very energising and engaging workshop the benefits of which are still being experienced."

Allison Rosenthal
Training and Communication Officer, London Borough of Barnet