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"Supported housing staff at East Midlands Housing Association spent a thought provoking day considering how to offer more personalised services within their organisation. What would future services look like? What are the barriers and how to overcome them? What actions are needed?
Whose Shoes?® made the subject fun and interactive. The day was very well facilitated and was also captured for us by the graphic artists. Now we have a great record of what we achieved and what we have to do to make housing related personalised services a reality for our customers".
Sally Taylor
Head of Supported Housing, East Midlands Housing Association
"I really enjoyed playing the game. It was very absorbing and it got me thinking about what personalisation really means. I think it is such an innovative way to get a message across that we have a tendency to over complicate"
Sue Baxter
Policy Officer, Strategic Engagement, SITRA
The electronic version of Whose Shoes?® has been built in partnership with Think Local, Act Personal (TLAP) aligned to the key themes, principles and 'I' statements of 'Making It Real'.
We encourage providers to sign up to 'Making It Real' and to use Whose Shoes?® to work with people using your services to identify your top 3 priorities ... and then move on to co-produce truly person-centred solutions.
The images used on the website page backgrounds are based on graphic records
produced in real time during 'Whose Shoes®' events by New Possibilities Ltd.